Anonymous

Buffoonery!!

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After several calls from a local spoof number, which is illegal by the way, I answered and had the most ridiculous conversation. I listened until they told me that I would need to make a monthly payment of $500 dollars to them to clear a debt that's less than $5000 but they claim is $6100! While talking with this deceitful representative, I had my current bill in my hand from my creditor, as she proceeded to tell me that they would not approve payments less than the $500 they wanted. What??? So I simply contacted my original creditor, resumed making payments them, which posted to my account with no problem, and changed my contact information so that I wouldn't receive anymore phone calls from them. Transworld is full of deceitful practices and I urge all to pay you debts as best you can to your original creditors. Refused payments towards a debt, makes that debt by law void. Don't believe me, research it yourself.
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Reason of review:
Problems with payment
Anonymous

Harassing on paid invoices

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I’m getting calls on a third party bill that isn’t even in my name nor debt. Will not stop calling!!
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Judy C Jih

Rude Bully Trying to Strong Arm Personal Info

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Received a call from a spoofed number. Party calling asked for my husband. I stated I am his wife and he is unavailable. I asked who is calling. As if trying to break a world record for speed and unintelligibility, the party stated the name of the company (i think) and said that this call is being recorded but did not disclose why (e.g. for customer service purposes or this is an agency attempting to collect a debt, etc). The party asked for my home address. I said I do not disclose any personal information what-so-ever, especially not to an unsolicited caller whose company name was deliberately stated so I could not understand it, until I know exactly who is calling and why they need me personal information. The party said that she could not discuss anything further about the nature of why she needed to speak to my husband. I said that was perfectly fine. All I am asking is who this company is, the nature of their business (not their business with my husband but what this company does) and why they need my home address if they are not calling for me. I asked for the name of the company again. I repeated my request several times explaining each time that since she is choosing not to tell me what the company she works for does (other than spoof phone numbers and speak rudely to people they call), I am doing my own checking before I disclose any personal information. For a chance of pace, she then asked me for my first name. I said that also falls under the heading of personal information, which I will not provide until I know who I am speaking to and why. When it became apparent that I am being true to my word and will not provide personal information without knowing to whom I am speaking and why and that she could not intimidate me into acting otherwise, she ended the call abruptly.
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Cons:
  • That transworld systems has unethical business practices
  • Rude customer service reps
  • Threat calls
Reason of review:
Poor customer service

Preferred solution: treat the people you call with respect and decency

Isatu Fta

Bill review

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Worse customer service. Phone are hardly been answered.
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Reason of review:
Poor customer service
Anonymous

Acting suspiciously

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This company is sending people in Europe e-mails about terminated IT services in the past. There is no better business-like selling Air business and try to lift people up with this kind of tricky after sales.

Companies like Transworld and Tsico.com is trying to make a business of this. That this way of correspondence (better known by Nigerians groups on the internet) has spread to some companies in the US is to say at least worrisome. Europe offers more protection to there citizens against this type of SCAMMERS. Do not let yourself in with these companies.

They profesional looking websites with scare-craft texts does not say everything. They not standing above the law.

Ignore them. Regards, Joost - Amsterdam.

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Wendy N Xsz

Rude and not helpful

I was woken up at 8:30 A.M. with a man he gave his name (I didn't catch his name) and said he was on a recorded line and asked to speak to my daughter Virginia I told him he woke me up and that Virginia wasn't here, I asked if I could take a message he said no he would call back later.

At 11:00 A.M. I called the number that appeared on my caller I.D. a woman called and said Transworld Systems Inc. on a recorded line.

I asked if this was a debt collection agency and I was told she could NOT tell me that until she knew my name so I gave it to her and told me the name of the company and she was not at liberty to tell me more.

MANNERS and kindness go a long way. Don't be rude on your FIRST CALL!!!!

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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Agnes C Qha

Your company is being looked into for the way business is being conducted.

A class action suit is being considered by friends to end harassment telephone calls from your business and many other issues. Your business doesn't send collection notices whereby balances due cannot be looked into, doesn't use proper names to speak with the person they say is calling, doesn't prove it's a legitimate company that is calling, has many unresolved problems with the public who want to resolve their issues, and the list is expanding. Any and all further correspondence will be through legal means. This is an option that is being considered at this time to stop this business from the handling of customer care, debt collection and any other incidences it is handling in uncivilized ways.
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Cons:
  • Overall service
  • Rude customer service reps
  • Customer service
Reason of review:
Conduct of business
deborah Jaz

DON'T PAY THEM

They sent my elderly mother a collection notice she paid it but instead of sending her back a detailed receipt of payment. They sent her back a letter stating "Your account is paid" no indication of the amount paid or date of service she was paying for her records. They seem shady, I know these collection agency get paid a percentage of what they collect but I 'm going to to see if they send and other notice to collect for services already paid. I called to ask them to send my mother a more detail receipt I was told they can not gave out information. I did not ask for any information just sent her a freaking detailed reciept. What was so hard about that? This is how is should have look: Our account#: Creditor: Creditor's Account#: Date(s) of service: Balance due/paid: If you are legit change your form letters
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Reason of review:
Poor customer service
Shavona Gvl

Collection

System sucks. Could not hear the customer service rep.
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Reason of review:
Poor customer service
Anonymous

I am not their "Customer"!

Got a strange and kind of abrupt phone call on my job. They are "Looking" for someone with my same name.

They asked me for my birthday and address. I said *** no, I've had my identity stolen once and it's not going to happen again. From a business perspective who just starts calling everyone in the world looking for a "John Smith" trying to collect money? What is this Guess Collection Agency?

I think this is a scam company or at a minimum they are just crooks!

I recommend everyone report this company to the better business bureau and the authorities. It's bad business practices like this that make people not want to deal with any "legitimate" companies trying to collect a debt.

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Reason of review:
Poor customer service
Anonymous

Don’t pay them

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I had a bill go to collections with Transworld and found out they only paid half of what I paid them to the doctors office. When I call the doctors office they say I owe $300 but Transworld says I owe over $1,100 it’s been the biggest pain. I don’t recommend working with them unless you absolutely have too!
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Reason of review:
Problems with payment
Kataleya Vtu

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Verified Reviewer
| map-marker New York, New York

Harrasment Unethical Crooks

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Never had any dealings with these people. They are attempting to collect on a dead relative who has a similar name to another family member. They could not provide a dob or even a middle initial. The dead relatives Will passed through Texas probate court 5 years ago, which not only makes this someone else's debt, but beyond the statute of limitations. I suspect they know this already, but are still hoping to delude us and others like us into paying them money, Their harassment is constant. We keep on blocking their numbers but they invent more. They are using fake numbers, which make them look as though they are in Corpus Christi, TX. Take great care if you have to deal with these people. Run it all past a Solicitor.
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Reason of review:
Harrasment for another persons debt
Anonymous

Anonymous

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We used Transworld as our collections service for years, up until the last 6-8 months everything was fine. Something went downhill fast, we started getting bills for things from 5 and 6 years ago, duplicate billings, no explanations provided on their mistakes, website issues and customers complaining of misconduct. A pure lack of communication on their end. Do your research, be sure you know what you are getting yourself into and get it all in writing. I truly do not believe my sales rep was the one who had the issues, he just wasn't able to fix what went wrong or give a good explanation as to why. Just proceed with caution.
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Pros:
  • Sales rep
Cons:
  • Overall service
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Anonymous

Repetative calls!!

This number calls my phone every single day at least twice a day!! It's really annoying!! I don't bother to answer cuz I know it's just scam calls! I wish they would stop!! Something needs to be done about this! >:-/
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Reason of review:
Poor customer service
Anonymous

Class Action Lawsuits filed against Transworld Systems!

Check out the various lawsuits filed against NCO, Transworld Systems and several of their Trusts. Might be helpful in fighting these cowards.

Just do a Google search and follow the money, or ask your attorney to look into this for information on how they violate various state and federal laws, and how that information can benefit an alleged debtor. If they file suit, their common practice is to leave the lawsuit dormant (inactive) for months or more, until the court prods them to do something.

Likewise, their supporting documents can be incomplete or robo-signed (another illegal practice), and a good attorney can guide you through how to protect yourself and your finances. Disclaimer - I am NOT a licensed attorney in any state, just a good legal researcher.

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