396 views
0 comments

impossible to contact. I have attempted to pay a small ($31.50) medical invoice which was forwarded to Transworld Systems for collections for months.

I attempted to pay the invoice initially through a medical billing service. I called at least 15 times, left numerous unanswered messages without successfully being able to pay the invoice. The medical billing service was poor.

Transworld System is beyond poor. After being placed on hold for 10 minutes, a rude receptionist finally answered requesting the account number. She then transferred the call and after being placed on hold for another 10 minutes, a voice message indicating that the hours of operation were until 5 PM (it was currently 4 PM). The voice message continued that the office was opened "every other Saturday from 8-12" however it did not identify if the office was opened the upcoming Saturday.

The invoice indicated an online option; however, when accessed the following message appeared:

"Call Us

We can no longer service you through this web site.

Please call 1-87*-417-**** for further assistance."

Amazing that this company is able to stay in business.

POOR, POOR, POOR!

Reason of review: Poor customer service.

Location: Alpharetta, Georgia

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Transworld Systems Reviews

  1. 56 reviews
  2. 2 reviews
  3. 2 reviews
  4. 0 reviews
  5. 3 reviews
Transworld Systems reviews